In the event that you need repairs, you would need to work with the manufacturer. If you bring a personal computer, the Help Desk is unable to offer any hardware repair work on campus as we are not certified to work on other machines. If you bring a personal Lenovo ThinkPad with an accidental damage warranty, the Help Desk can repair your machine, but is unable to offer you a loaner notebook. Should a notebook purchased through the program need to be left at the Help Desk for troubleshooting or repair, a loaner notebook can be provided, so you can get back to work immediately. Necessary repairs on a Landmark student’s notebook purchased through the Landmark College Student Computer Package (see below) can be performed in-house, with typically a quick (24 – 48 hour) turnaround time. The Help Desk is staffed by certified Lenovo ThinkPad technicians. Contact us at extension 6800, or 80 off-campus, or Support Services Offered ![]() We are open Monday through Friday, 8 a.m. The Help Desk is located on the 2nd floor of the Library. We will work with you until we reach a resolution for any technical problem you need to solve. The Help Desk staff are a skilled, friendly team rich in patience and humor. ITS consists of three customer-friendly areas: ITS provides a robust and personalized range of technology services and resources to students, faculty and staff. Take care to make sure that your individual and group work contains all the required elements.The mission of Information Technology Services (ITS) at Landmark College is to provide leadership in the planning and management of college-wide technology-related services and resources, in order to facilitate the effective use of assistive, instructional and administrative technologies and to plan, manage and grow the technology infrastructure in support of college needs. Remember to share you thoughts and information with each other. You will have gathered the information needed to write a research paper, create an assessment chart, build a tutorial, and design a presentation. The research ends and the work begins! Now is a good time to review the documents created or introduced in phases one and two, and to re-read the evaluation section so that you know how your work will be assessed. PDF Accessibility Repair Workflow (PDF document) ![]() Remember to focus only on the assistive technology that was assigned for your group! Student Support Services (Website) - hint: Services for Students with DisabilitiesĪssistive Technology Products for This WebQuestĬomplete the Product Fact Sheet using the links below.A Resource Guide for Teachers and Administrators About Assistive Technology (PDF document)Ĭomplete the Resource Chart using the links below and by contacting and visiting the locations on campus.Working Together: People with Disabilities and Computer Technology (PDF document).Working Together: People with Disabilities and Computer Technology (Streaming Video).Class time is an opportunity to work collaboratively and ask questions - use it wisely! Learning About Assistive Technology (AT)Ĭomplete the Information Sheet using the resource links below. ![]() Information should be shared and discussed. Teams will decide how the research will be completed, but every team member should access all of the links in the WebQuest. You will be amazed at how much you will learn! Make sure that your individual and group work contains all the required elements. Use your group number to determine the specific assistive technology for which your team will be responsible.Īssistive Technology Group Assignments įinally, know what is expected! Save and review the documents above, read the evaluation section so that you know how your work will be assessed, and thoroughly study the deliverables document shown below. Submit role descriptions and assignments and receive your group number before proceeding. Please take a look at the job descriptions and complete the role assignments sheet. You will be assessed on individual work, as well as how effectively you work together as a group. Each role has different requirements, so choose according to member strengths/preferences within the team. Once your team of four has been selected, choose the roles within your group.
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